Consistency:
You will have to decide how to handle the special needs of each family. Flexibility is good when it is needed but total inconsistency drives people to madness. Think carefully about your rules and expectations. Make your decisions then explain to parents firmly and calmly why you do what you do. On the other hand, it is important to listen to parents, they may be aware of something you do not see. Be open to good suggestions. Another form of consistency is important - working parents need consistent child care and young children need consistent caregivers. ex: If you are sick, you should have on or two reliable substitutes who know the children and your home.
Communication:
To avoid confusion, communicate your expectations and preferences to parents in writing. Contracts, newsletter, daily logs, notes and bulletin boards avoid misunderstanding and lets you use your conversation time for less routine matters. Parents often need help in learning to read written communications. There are very few problems that cannot be resolved if attention is paid to them by people who respect each other. Sometimes, listening to a parent and confirming your support without making judgments will make a big difference. The time spent in this way is time gained in the long run. Communication is the glue which keeps the relationships together.
Caring:
You will become emotionally involved with the parents if all goes well. Just as you will develop feelings of caring about the children in your daycare. You do not have to love each one, nor meet every need. You should have an honest concern for each parents point of view. Another way providers extend caring to families is through avoiding the temptation to compete with parents for the children’s love. While you will be very important in the children’s lives, you cannot be a substitute for their parents. It is important for providers to come to terms with parents so that they can act in ways that are best for children, families and providers.
Confidentiality:
While caring for children, you will be in close touch with their families. You will become familiar with all the ups and downs of their lives. It is your professional responsibility to keep what you know confidential. You should never discuss a child or family with others. The confidentiality is critical to building trust in your relationship with parents. You can develop friendship with the parents but it is important that you not try to be therapist or social worker. Never the less, if you feel a family is in need, you can refer them to the appropriate services.